Today, the information age has morphed into the “interruption” age. People are swamped with work and emails. And just when they hunker down to get something done, a colleague knocks on the door. Or the phone rings. People tend to push these interruptions away in order to focus on the “real work.” But these brief interactions are the “real work” today and they will be more so tomorrow. We need to show up for these moments in a powerful way and be as helpful as we can be.
- Doug Conant